Agents in travel agencies or home based with some industry experience
Staff of tour operators, consolidators and call centers
Airline passenger sales agents working in reservations, sales, marketing, or ticket offices
WHAT WILL YOU LEARN?
Gain in-depth knowledge of the most popular international travel & tourism destinations
Answer queries and give advice about travel & tourism products such as rail, bus and coach transportation, accommodation cruises and tours
Interpret IATA Resolutions as they apply to accredited travel agencies
Adopt effective selling skills in a Consultancy roles
Construct more complex fares and routines and manage ticket exchanges and follow BSP procedures
M2.1 Geography in Travel planning 2
M2.2. Land Transport: Rail 2
M2.3. Land Transport: Bus and Coach
M2.4. Accommodation (other than Hotels)
M2.5. Water Transport: Cruise 2
M2.6. Tour Production and Group Travel
M2.7. Laws and Regulations
M2.8. Selling Skills
M2.9. Air Fares and Ticketing 2 / BSP Standard Traffic Documents and Procedures
The IATA students will use for their training printed but also electronic material. The entire training kit is offered byInternational Air Transport Association (IATA) in partnership with United Federation of Travel Agents’Association (UFTAA), with the aproval of Canadian Institute of Travel Counselors (CITC).
ATC RAU is the IATA Authorized Training Center of the Romanian-American University, which offers programs covering the fields of Travel, Tourism and Aviation.