The diploma is required for employees of tourism agencies in order to receive the IATA accreditation, according to the specific criteria established by IATA Romania. Tourism agencies must employ, with full time and permanent contract, at least one IATA Foundation in Travel & Tourism Diploma holder, agent capable of selling, issuing and reporting the GDS activities through the BSP system.
WHO SHOULD ATTEND?
Students in the tourism field, but also others interested in working in this field and achieving an international recognition
Employees in the Travel & Tourism industry (travel agencies, airlines, call centers)
Entry level managers
Middle-management in the travel industry
Agency back office employees
Agency business owners
WHAT WILL YOU LEARN?
Efficiently plan personalized itineraries
Make travel arrangements using the standard codification system within the industry and the technology of the global distribution systems
Offer support and consultancy to tourists regarding the international travel documents, medical requirements, formalities, visa regulations and health insurances.
Understand and differentiate the characteristics and advantages of tourist products and services, including those in the transportation field (airlines, railways, cruises), car rental, hotel and tourist circuits
Establish the basic tariffs in air transportation, explain the paying procedures and the cancellation policy
Learn more about management roles and responsibilities in the travel industry within organizations
M1.1.The Travel and Tourism Industry and the Travel Professional
M1.2. Geography in Travel Planning 1
M1.3. Travel Formalities
M1.4. Air Transport Essentials
M1.5. Land Transport: Introduction to Rail
M1.6. Land Transport / Car and Camper
M1.7. Hotel Products and Services
M1.8. Water Transport: Ferries and Cruises 1
M1.9. Tour Packages 1
M1.10. Serving the Travel Customer
M1.11. Technology in the Travel Industry 1
M1.12. Fundamentals in Air Fares and Ticketing 1
M1.13. Electronic Booking Tools training online (Booking systems: Amadeus, Galileo, Sabre or Abacus, possibility to choose).
The IATA students will use for their training printed, but also electronic material. The entire training kit is offered by International Air Transport Association (IATA) in partnership with United Federation of Travel Agents’Association (UFTAA), with the approval of Canadian Institute of Travel Counselors (CITC).
ATC RAU is the IATA Authorized Training Center of the Romanian-American University, which offers programs covering the fields of Travel, Tourism and Aviation.